Who We Are

Empire Facility Management is a full-service janitorial and building maintenance company with over 26 years of experience. Founded in 1998 and incorporated in 2008, we are proudly family-owned and operated — built on a foundation of loyal, long-term staff and a dedicated management team that shows up for our clients every day.

5

Different provinces of operation

500+

Completed Company Projects

250,000+

Total Square Footage

250+

Employees

34.7%

Company Turnover

Our Story

What started as a small operation has grown into a trusted name in facility management across Ontario, Quebec, and Alberta. Jose founded Empire on a simple belief: that hard work, integrity, and genuine care for clients and employees creates partnerships that last. That belief still drives everything we do.

EFM Cleaning Throughout the Years

2000
  • Empire Facility Management was officially Incorporated
  • Started with floor care
  • Carpet, strip and wax, Etc.
  • Ran out of a basement
2003
  • Monthly Cleaning was introduced in offices only
  • Obtained the first truck
  • Moved into a warehouse in Bloomingdale
2005
  • Introduced Monthly Cleaning for Commercial and Industrials industry
2009-2010
  • Internal Expansion was completed
  • Formal Office was created and hired the first in office personnel in Victoria
  • 2 new Trucks
2012
  • Introduced Food Plant Sanitation to Empire’s Services
2016
  • Massive expansion in the Tri-City (Kitchener, Waterloo, Cambridge)
  • Hired more personnel to support the expansion
2018
  • Purchased and moved office to the St. Clements Location
2019-2020
  • New Division EGI Supplies division was created
  • Pandemic Protocols were created for the Covid-19 Pandemic
  • Became National
    • Alberta
    • Quebec
    • British Columbia
    • Nova Scotia
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Our Mission

Set the facility management standard. This is achieved by delivering the service that shines, acting as the client's trusted one-stop shop for high-quality maintenance tailored to their unique operational needs .We ensure the stability of our business through repeat and referral relationships — because we earn them. Empire is committed to the highest levels of professionalism, honesty, and fairness, backed by rigorous staff training, ongoing research, and hands-on supervision.

We know that first impressions matter. Our goal is to make sure your facility always makes a great one.

The Core Governing Pillars

Within Empire, the core governance pillars (FAIT) are as follows: Fairness, Accountability, Integrity, and Transparency

  • Fairness

    Empire ensures equal employment opportunities for all employees regardless of background, and upholds high standards of performance and conduct, while providing reasonable accommodation up to the point of undue hardship. This ensures that all employees are provided with the same understanding of principles and expectations. Thus, aligning the Empire’s corporate mission with Equity, Diversity, and Inclusion (EDI) initiatives.

  • Accountability

    Every employee is assigned a role, outlining their responsibilities in their contract. As members of the organization, employees are expected to take the initiative on their own understanding, learning, and experience. Empire creates an environment that facilitates training and performs regular reviews to ensure workers are fulfilling compliance and safety requirements. Thus, reducing risks through prevention strategies.

  • Integrity

    Empire operates in sensitive environments that require employees to uphold absolute trust with management and clients. Members of the Empire team will follow protocols even when unsupervised, to uphold the reputation of Empire and our clients. Empire aims to create honest workers through a work environment that relies on the employee’s ownership and empowerment.

  • Transparency

    Every worker is entitled to clear communication regarding their rights, performance expectations, safety protocols and training. Workers are encouraged to actively voice any issues or concerns they may have in the workplace with management to help facilitate solutions. This allows Empire to report accurate and immediate communication to clients that pertains to on-site changes and challenges.